Last updated 13/11/2026

Embody Family Wellness is run by Michele Henrick (ABN 69 772 600 691), a sole trader based in Sorrento, Western Australia. This policy explains what personal information I collect, why I collect it, and how I look after it. I handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

1. What I collect

When you get in touch. Your name, email address and phone number, and anything you choose to tell me through the contact form, on the phone, by text or by email. The contact form asks for your child’s age and, if you would like to share them, what you are noticing and how you heard about me.

About your child. To work with your child I collect information such as their name, age, gender, development, learning, movement and behaviour, and any health or medical details you choose to share. This is health information, which the Privacy Act treats as sensitive information. I only collect it with your consent as the child’s parent or guardian, and only what I need to work with your child.

NDIS. If you tell me you are a self-managed NDIS participant, I keep a note of that. Because it can reveal disability information, I treat it as sensitive information too.

Payments. This website does not take payments and does not collect card details.

Website use. When you visit this website, some information is collected automatically (see section 4).

You can ask a general question without giving your full name, but I need a way to reply, and I can’t work with a child without knowing who they are.

2. How I collect it

Mostly from you directly: through the website contact form, by phone, text or email, and during sessions. Some information is collected automatically by the website (see section 4). If anyone else, such as your child’s school or another practitioner, gives me information about your child, it will be because you have asked them to.

3. Why I use it

To reply to your enquiry and arrange appointments.
To assess your child, plan sessions and home activities, and keep track of progress.
To issue invoices and receipts.
To keep this website working and understand which pages are useful.
To meet my legal obligations.

I do not sell personal information, and I do not use your child’s information for marketing. I will only send you marketing emails if you have agreed to receive them, and every marketing email will include a way to unsubscribe.

4. Cookies and analytics on this website

This website is hosted on WordPress.com and uses:

Google Analytics (Google). It uses cookies to count visits and see which pages are read, and records when the contact form is sent or a phone number is tapped. The reports show totals, not named people. You can opt out with Google’s browser add-on at tools.google.com/dlpage/gaoptout, or by blocking cookies in your browser settings.
WordPress.com and Jetpack site statistics (Automattic). These count page views and measure how quickly pages load.
Akismet (Automattic). When you send the contact form, its contents are checked by Akismet to filter out spam.

This website does not use advertising pixels such as a Meta (Facebook) pixel. If that changes, this policy will be updated at the same time.

5. Session records

I keep notes about each child’s assessment, program and progress, and I take reasonable steps to keep them secure.

6. Who I share it with

I only share personal information when I need to, with:

the services that run this website and its contact form: WordPress.com, Jetpack and Akismet (Automattic) and Google Analytics (Google);
my email provider, Microsoft (Outlook);
the video call service used for online sessions, if you choose online sessions;
people who help me look after this website, who may see contact form entries while doing that work;
anyone you ask me to share it with, such as your child’s school, GP or another practitioner;
anyone I am required by law to share it with.

7. Information stored overseas

Some of the services above store information outside Australia, mainly in the United States (Automattic, Google and Microsoft). The video call service used for online sessions may also store information overseas. These providers have their own privacy and security terms.

8. Keeping it safe and how long I keep it

I take reasonable steps to protect personal information from misuse, loss and unauthorised access, change or disclosure. I keep it only for as long as I need it for the purposes in section 3 or as the law requires, then delete or destroy it securely.

9. Seeing or correcting your information

You can ask to see the information I hold about you or your child, or ask me to correct it (see section 11). I will respond within a reasonable time, usually within 30 days. If I can’t give you access, I will explain why.

10. Complaints

If you have a concern about how I have handled your or your child’s information, please contact me first and I will do my best to sort it out, usually within 30 days. If you are not happy with my response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

11. Contact

Michele Henrick, Embody Family Wellness
Sorrento WA 6020
Phone: 0438 901 561
Or send a message through the contact form at embodyfamilywellness.com.au/contact/

12. Automated decisions and changes to this policy

No decisions about you or your child are made by a computer program on this website. I may update this policy from time to time; the date at the top shows the latest version.

Privacy Policy